ckt444 Privacy Policy
Protecting your personal information is our highest priority. Learn how we collect, use, and keep your information safe.
This Privacy Policy ("Policy") is published on behalf of the ckt444 platform ("ckt444", "we", "our"). It explains how we collect your personal information, what purposes we use it for, who we share it with, and how we keep it secure. By using ckt444's website or services, you agree to this Policy. If you disagree with any part of this Policy, please refrain from using our services.
What Information We Collect
1.1 Registration and Identity Information
When you open an account at ckt444, we collect the following information:
- Full name and date of birth (for age verification — only users aged 21 and above are permitted)
- Mobile number and email address
- Username and password of the user's choice
- National ID or passport number (where identity verification applies)
1.2 Financial and Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or bank account details (mobile number or account number)
- Transaction amount, date, and time
- Transaction ID and payment method
Full card numbers or PINs are not stored on our servers.
1.3 Technical and Browsing Information
When you visit our website, certain information is collected automatically:
- IP address and device information (operating system, browser version)
- Cookies and session data
- Pages visited, click patterns, and time spent on the site
- Referral source (the link you came from)
1.4 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we collect:
- Betting history, win/loss records, and bonus usage information
- Preferred game categories and session duration
- Self-set limits and break requests
How We Use Your Information
Service Operation and Improvement
Your information is used to keep your account active, verify transactions, and improve the performance of our website. Before launching new features on ckt444, we analyse existing user behaviour, which makes your experience smoother and more seamless.
Identity Verification and Security
Identity verification is carried out to comply with Anti-Money Laundering (AML) and fraud prevention guidelines. If suspicious transactions or account activity are detected, we reserve the right to take necessary action.
Customer Support
When you contact us via 24/7 live chat or email, we use your account information to resolve issues quickly and effectively. Records of these communications may be retained to ensure service quality.
Promotional Communications
With your consent, we may send you notifications about bonus offers, tournament information, and special promotions. You can turn off these communications at any time through your account settings.
Responsible Gaming
By analysing your gaming patterns, we can identify potentially at-risk behaviour and offer assistance if needed. This is done entirely in your interest.
Legal Obligations
We may be required to use or disclose your information to comply with applicable laws and regulations, fulfil court orders, or act on the instructions of relevant authorities.
Cookies and Tracking Technologies
3.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. ckt444 uses cookies for the following purposes:
- Essential cookies: To keep login sessions active and ensure security — without these, the site will not function properly.
- Functional cookies: To remember your language preference, screen layout, and previous settings.
- Analytics cookies: To understand which parts of the site are used most — this information is entirely anonymous.
- Marketing cookies: To display relevant advertisements based on your interests (only with your consent).
3.2 Cookie Controls
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect some site functionality. Most modern browsers (Chrome, Firefox, Edge) provide straightforward options for managing cookies.
Sharing Information with Third Parties
ckt444 does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:
Payment Processors
Only the necessary information is shared with the relevant financial institutions to process bKash, Nagad, Rocket, and bank transfer transactions. These institutions are governed by their own privacy policies.
Technology and Service Providers
Technology partners engaged to operate our platform (such as game software providers — Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, and others) receive limited access to information under secure data agreements.
Legal Authorities
We may be required to provide relevant information in response to court orders, lawful requests from investigative authorities, or to fulfil legal obligations. In such cases, we will provide only the specific information requested.
Business Transfers
In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new owner. In such circumstances, we will notify you in advance and the new owner will maintain the same standard of privacy protection.
Information Security Measures
SSL Encryption
All data transmitted between you and our servers is protected by 256-bit SSL encryption. The "https" in the address bar confirms that the connection is fully secure.
Firewall and Monitoring
Our servers are protected by industry-standard firewalls and round-the-clock monitoring systems. Any unauthorised access attempts are automatically detected and blocked.
Access Controls
Only authorised staff can access your information, and only to the extent required for their work. All staff receive strict privacy training.
5.1 Your Responsibilities
While we make every effort to keep our infrastructure secure, your role in the security of your account is also important:
- Use a strong, unique password and change it regularly.
- Do not share your login details with anyone or save them on another person's device.
- Avoid logging in over public Wi-Fi networks.
- If you notice any suspicious activity on your account, contact us immediately.
Information Retention Period
6.1 Retention Policy
We retain your information only for as long as necessary:
- Account information: For as long as the account is active and, after closure, for the period required by applicable law.
- Financial transactions: A minimum of 5 years (in compliance with financial regulations).
- Gaming logs: 2 years for responsible gaming and dispute resolution purposes.
- Customer support communications: 1 year after the issue is resolved.
- Marketing communications: Stopped as soon as you withdraw your consent.
6.2 Data Deletion Requests
If you request deletion of your information, we will delete any data we are not legally required to retain. To make a request, write to [email protected].
Your Data Rights
As a ckt444 user, you have the following rights over your own information:
Right of Access
You have the right to receive a complete copy of the information we hold about you.
Right to Rectification
If any of your information is inaccurate or incomplete, you can contact us to have it corrected.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be limited or suspended.
Right to Data Portability
You have the right to receive your information in a readable format and, if needed, to transfer it elsewhere.
Right to Object
You have the right to object to marketing communications or to certain types of data processing.
7.1 Exercise Your Rights
To exercise any of the above rights, send an email to [email protected] or contact us via live chat on the site. We will endeavour to respond to your request within 30 (thirty) working days.
Protection of Minors' Information
8.1 Restriction for Users Under 21
ckt444 is for persons aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified during the registration process.
If we become aware that a minor has opened an account, that account will be closed immediately and all associated information will be deleted.
Changes to the Privacy Policy
9.1 Update Process
ckt444 may update this Privacy Policy from time to time. If there are any significant changes, we will:
- Update the "Last updated" date at the top of the Policy.
- Send a notification to your registered email address (where applicable).
- Display a temporary notice on the website.
Continued use of the site after changes have been made will be taken as acceptance of the new Policy.
9.2 Current Version
The latest version of the Privacy Policy will always be available on this page. Previous versions may be provided upon request.
Contact Us
Have a question about privacy?
If you have any questions, concerns, or requests regarding this Policy, please contact us directly. Our team is with you 24/7.